Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you or the entity you represent ("Client", "you", or "your") and WEBDIPO ("we", "us", "our", or "the Agency"), a product engineering collective operating from Coimbatore, Tamil Nadu, India.

By commissioning engineering work, approving a Statement of Work (SOW), executing an estimate, or using our web properties (webdipo.in), you agree to be bound by these Terms and our companion Privacy Policy.

WEBDIPO provides technical engineering services across web application development, mobile applications (iOS/Android), artificial intelligence integrations, and DevOps cloud infrastructure.

• Statements of Work (SOW): Specific deliverables, architectural specifications, sprint intervals, and acceptance criteria will be memorialized in written project proposals, sprints backlogs, or formal SOW documents.
• Sprint Progression: Work is delivered in transparent iterative cycles. Client stakeholders receive functional staging environments, interactive video walkthroughs, or git pull requests for verification.
• Scope Revisions & Change Orders: Substantial alterations to previously approved features will be scoped, estimated, and agreed upon in writing before engineering implementation to prevent surprise costs.

We believe in total client ownership. We do not lock you into proprietary vendor formats or withhold source code:

• Work Made for Hire: Upon complete settlement of all milestone invoices corresponding to the agreed deliverable, all worldwide copyrights, intellectual property rights, source code, database architectures, and design tokens created specifically for your product are transferred exclusively to the Client.
• Open Source & Third-Party Libraries: Software components may incorporate permissive open-source packages (e.g., MIT, Apache 2.0). These remain subject to their respective licenses.
• Agency Tooling & Reusable Utilities: WEBDIPO retains ownership of its pre-existing core starter kits, generic scaffolding templates, and proprietary developer utilities, granting the Client a perpetual, royalty-free license to use them as integrated into the final deliverable.

Efficient sprint delivery relies on mutual collaboration. As the Client, you agree to:

• Provide timely access to necessary third-party API keys, design collateral, corporate assets, and domain DNS records.
• Assign a designated decision-maker to review sprint deliverables and provide written feedback or approval within five (5) business days of staging deployment.
• Ensure all materials, trademarks, copy, and data provided to WEBDIPO do not infringe upon any third-party intellectual property rights.

Payments are structured according to the agreed model (Milestone-based, Diagnostic Sprint, or Monthly Retainer):

• Invoicing Currency: Invoices are issued in USD for international clients or INR for Indian domestic clients with applicable Goods & Services Tax (GST).
• Payment Schedules: Milestone builds require an initial deposit prior to sprint commencement, with balance tranches triggered strictly upon staging demonstration of agreed deliverables.
• Payment Due Window: Milestone invoices are payable within seven (7) business days from presentation via bank wire transfer, Stripe, or direct ACH.

We stand behind the craftsmanship of our engineering delivery:

For turnkey product builds, WEBDIPO provides a 30-day post-launch warranty starting from final production deployment. During this window, WEBDIPO will promptly resolve any reproducible software bugs or deviations from the agreed specifications at zero additional charge.

This warranty does not cover issues resulting from third-party API deprecations, unauthorized code modifications made by other developers, browser vendor breaking changes, or hosting infrastructure failures outside our control.

Except for the express warranties provided in Section 06, our website, digital consulting, and software deliverables are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

• No Commercial Guarantee: While we engineer scalable, high-conversion systems according to best practices, WEBDIPO makes no representations or warranties regarding specific business revenues, search engine rankings, app store download volumes, or commercial profitability resulting from the software.
• Third-Party Dependencies: We are not liable for outages, pricing changes, rate limits, or sudden policy revisions originating from external APIs (such as OpenAI, Stripe, AWS, Apple App Store, Google Play, Twilio, or WhatsApp).
• Security Disclaimer: Although we implement rigorous vulnerability hardening and industry security protocols, no internet-connected platform is 100% invulnerable to zero-day exploits or distributed denial of service (DDoS) events.

To the maximum extent permitted by applicable law, in no event shall WEBDIPO, its founders, engineers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data corruption, business interruption, or system downtime arising out of or related to our services.

WEBDIPO's total aggregate liability arising under any project agreement, contract, or tort shall not exceed the total fees actually received by WEBDIPO from the Client for the specific deliverable or sprint giving rise to the claim during the three (3) months preceding the incident.

Either party may terminate an active project engagement with fourteen (14) days written notice:

• Upon termination, the Client shall pay for all completed milestones and prorated engineering work performed up to the date of notice.
• Upon receipt of final payment, WEBDIPO will immediately package and deliver all source code, staging assets, and work-in-progress artifacts to the Client.
• Provisions concerning Intellectual Property, Confidentiality, Disclaimers, and Limitation of Liability shall survive termination indefinitely.

These Terms and all disputes arising from our engineering engagements shall be governed by and construed in accordance with the substantive laws of India, without regard to its conflict of law principles.

The parties agree to attempt in good faith to resolve any dispute through direct executive negotiations. Any unresolved controversy shall be subject to the exclusive jurisdiction of the competent courts situated in Coimbatore, Tamil Nadu, India.

Formal legal notices or contractual inquiries should be directed to: